Warranty

Your watch is covered by a worldwide limited warranty for 12 months from the date of delivery. This warranty covers the proper mechanical functioning of the watch under normal usage: that it keeps good time, that it winds properly, that the date changes as it should etc. Note that wearing the watch for sporting activities is not considered normal usage for a vintage watch.

The warranty does not cover external aspects of the watch, such as damage to the case or crystal, a lost crown, a broken strap etc.   

The warranty is only valid for the buyer of the watch and does not extend to third parties.

The warranty is voided if the watch is opened by any party without our written consent. 

If anything should happen to the watch within the first 30 days of delivery, we will cover your costs for shipping the watch to a repair location of up to 30 euros.

Delivery

We offer worldwide free shipping with FedEx. Your watch will be shipped to your chosen address and FedEx will manage the import process for you, including collecting import duties if any. 

Returns

If you choose to return your watch, you are welcome to do so within 14 days of receiving your watch. Send an email to info@vintagewatchservices.eu or use our contact form and let us know that you want to return your watch. Make sure you reference your order number. The watch needs to be returned in the same packaging and in the same condition as you received it. Upon receipt of your returned watch in good order, your purchase amount will be fully reimbursed, less any credit card processing fees we might have incurred. These fees are typically around 3%. 

Refer to our FAQ if you have any questions.  If you do not find the answer there, feel free to contact us directly.